Insights & Strategies for Independent Hoteliers.

Today’s Revenue Management Thought - ran for 4 years

Now I publish Monday Revenue Rethink each Monday

5 Revenue Management Mistakes

Costing You Money

Dynamic Pricing Myths

Holding Your Hotel Back

How to Compete with OTAs

Without Losing Margin

The Power of a

Balanced Channel Mix

Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Beyond Numbers—Building Relationships

Rate parity goes beyond numbers on a screen.

It's a promise to your guests that they are getting the best deal, fostering a relationship built on transparency.

When guests feel confident that the price they see is the price they get, it creates a positive perception of your hotel.

This trust is invaluable, transforming a mere transaction into the foundation of a lasting relationship.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

A Seamless Experience

Picture this: a traveler explores room rates on different platforms, finding the same pricing across the board.

That's the beauty of rate parity.

It ensures a seamless booking experience for guests, eliminating the confusion that arises from disparate prices.

Your hotel's dedication to this principle isn't just a strategic move; it's a commitment to providing a hassle-free, reliable booking process.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The Foundation of Trust

In the realm of hospitality, rate parity isn't mere industry jargon; it's the cornerstone of your hotel's commitment to fairness and transparency.

When guests encounter consistent pricing across platforms, they not only appreciate the simplicity but also develop a sense of trust.

Rate parity, therefore, is not just a pricing strategy—it's your hotel's promise of value and integrity.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The true cost of acquisition…..

The cost of acquisition for hotels using Global Distribution Systems (GDS) and Online Travel Agencies (OTA) is a crucial factor that affects a hotel's overall profitability and revenue management.

Cost of Acquisition through OTAs (Online Travel Agencies):

  1. Commissions: Similar to GDS, hotels usually pay commissions to OTAs for bookings made through these platforms. Commissions can vary, but they generally range from 15% to 30% or more. Some OTAs may charge higher commissions for better visibility or preferential listing.

  2. Advertising and Promotions: To enhance their visibility on OTAs, hotels may need to invest in advertising, featured listings, or promotions. These additional expenses can contribute to the overall cost of acquisition.

  3. Bundled Services: Some OTAs offer additional services like payment processing, market insights, and analytics, which may come at an extra cost.

  4. Rate Parity Requirements: OTAs often require hotels to maintain rate parity across all distribution channels, meaning that the hotel's rates on their website, GDS, and other OTAs must match. This can limit a hotel's flexibility in offering lower rates on their website without violating rate parity agreements.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The true cost of acquisition…..

The cost of acquisition for hotels using Global Distribution Systems (GDS) and Online Travel Agencies (OTA) is a crucial factor that affects a hotel's overall profitability and revenue management.

Cost of Acquisition through GDS (Global Distribution Systems):

  1. Commissions: When hotels use GDS to distribute their rooms, they typically pay commissions to the GDS providers. These commissions can range from 10% to 25% or more of the booking amount. The exact rate may vary depending on the negotiated contract with the GDS provider.

  2. Setup and Maintenance Costs: There are setup and maintenance costs associated with connecting to GDS. Hotels need to invest in technology and systems to interface with GDS providers and ensure their room inventory, rates, and availability are accurately and efficiently displayed on these systems.

  3. Marketing and Promotions: Hotels may also spend on marketing and promotional efforts to increase their visibility and rankings within GDS platforms. This can involve additional costs to improve their position and visibility to travel agents and corporate clients.

  4. Training and Support: Hotels might need to train their staff to effectively manage GDS systems and ensure that reservations are properly handled.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The true cost of acquisition…..

The cost of acquisition for hotels using Global Distribution Systems (GDS) and Online Travel Agencies (OTA) is a crucial factor that affects a hotel's overall profitability and revenue management.

Understanding these costs is essential for hotels to make informed decisions about their distribution strategies.

Both GDS and OTAs come with acquisition costs in the form of commissions, setup and maintenance, marketing, and additional services. These costs can significantly impact a hotel's profitability. Hotels must carefully analyze the ROI from these channels, considering the costs and the revenue generated. It's also crucial for hotels to negotiate favorable terms with both GDS providers and OTAs and to continuously monitor the performance and cost-effectiveness of each channel to strike the right balance in their distribution strategy.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

That fine balance…..

Striking the perfect equilibrium in how hotels leverage diverse distribution channels to maximise their occupancy is undeniably a pivotal facet of revenue management within the hospitality sector.

Harmonizing the influx of direct bookings with those facilitated through Global Distribution Systems (GDS) and Online Travel Agencies (OTA) is a multifaceted endeavor, necessitating meticulous deliberation and strategic foresight.

Continually fine-tuning this equilibrium between direct reservations, GDS, and OTAs is an ongoing undertaking, mandating vigilant observation and adaptable strategies.

Maintaining agility in their approach, adeptly responding to shifts in the market landscape, and making informed decisions based on data are essential for hotels to attain the zenith of occupancy and revenue optimization.

Have a profitable week !

✌🏼


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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Budget season is in full swing, and this week I will be highlighting some thoughts on budgetting (part 4)

Creating a revenue-focused hotel budget is essential for effective financial management and long-term success in the hospitality industry.

This is a dynamic process that requires collaboration among various departments within your hotel, such as sales, marketing, operations, and finance. It should be a living document that guides your decision-making throughout the year and helps you adapt to changing market conditions.

Regularly Monitor and Adjust:

  • A revenue-focused budget is not a one-time task; it requires ongoing monitoring and adjustments. Regularly compare your actual revenue and expenses to the budgeted figures to identify discrepancies.

  • Use revenue management tools and software to optimise pricing and inventory management. This can help you maximise revenue by adjusting room rates based on demand and occupancy levels.

  • Continuously assess the effectiveness of your marketing and sales strategies to drive revenue growth. Make adjustments as needed to meet or exceed your revenue goals.

  • Prepare for unexpected challenges and changes in market conditions by having contingency plans and alternative revenue strategies in place.

Have a profitable week !

✌🏼


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