Today's Revenue Management thought:-

This week, I’ll explore how independent hotels can leverage AI and personalisation to compete with OTAs, enhance guest experiences, and drive more direct bookings.

Direct Booking Strategies: Turning Personalisation into Profit

Independent hotels must deploy targeted offers, personalised booking experiences, and exclusive incentives to strengthen direct booking channels and reduce OTA dependence.

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

This week, I’ll explore how independent hotels can leverage AI and personalisation to compete with OTAs, enhance guest experiences, and drive more direct bookings.

AI and Automation: Enhancing, Not Replacing, the Human Touch

Strategic implementation of AI-driven tools, such as chatbots and CRM systems, can optimise operations while preserving the essential human connection that guests expect.

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

This week, I’ll explore how independent hotels can leverage AI and personalisation to compete with OTAs, enhance guest experiences, and drive more direct bookings.

Unlocking Guest Data: How to Gather Insights Without OTA-Level Resources

Maximising direct touchpoints—such as bookings, guest feedback, and loyalty initiatives—is essential to collecting actionable insights that drive meaningful personalisation.

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

This week, I’ll explore how independent hotels can leverage AI and personalisation to compete with OTAs, enhance guest experiences, and drive more direct bookings.

The Power of Personalisation: Why Independent Hotels Must Think Beyond OTAs

Independent hotels must prioritise delivering unique, tailored experiences that highlight their distinct identity and provide value in ways that OTAs cannot replicate.

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

I see revenue management as a proactive mindset that shapes how you drive growth and profitability. This week I will highlight five key questions a hospitality revenue manager should ask themselves at the beginning of each week:

How am I empowering my team to support revenue goals?

• Collaborate with sales, marketing, and front office teams to align efforts. Are they equipped with the tools and insights needed to drive upselling, cross-selling, and guest satisfaction?

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

I see revenue management as a proactive mindset that shapes how you drive growth and profitability. This week I will highlight five key questions a hospitality revenue manager should ask themselves at the beginning of each week:

What specific value am I communicating to potential guests?

• Ensure that rates and packages highlight the unique experiences your property offers. Are your marketing messages aligned with this week’s demand drivers?

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

I see revenue management as a proactive mindset that shapes how you drive growth and profitability. This week I will highlight five key questions a hospitality revenue manager should ask themselves at the beginning of each week:

Am I prioritising the right channels for this week’s bookings?

• Evaluate the performance of direct bookings versus OTAs and other channels. Are there opportunities to reduce dependency on high-cost channels?

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

I see revenue management as a proactive mindset that shapes how you drive growth and profitability. This week I will highlight five key questions a hospitality revenue manager should ask themselves at the beginning of each week:

What adjustments do I need to make to optimise this week’s demand?

• Consider pricing updates, promotional offers, or changes to inventory allocations based on forecasted demand and market conditions.

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

I see revenue management as a proactive mindset that shapes how you drive growth and profitability. This week I will highlight five key questions a hospitality revenue manager should ask themselves at the beginning of each week:

What trends or shifts did I notice in last week’s performance?

• Analyse occupancy, ADR, RevPAR, and booking patterns. Are there unexpected changes or opportunities that need immediate attention?

Have a profitable week.

✌🏼

Today's Revenue Management thought:-

Revenue isn’t just about numbers—it’s a proactive mindset that transforms the way you approach your hotel’s growth and profitability. This week I’ll provide a few provoking thoughts on the matter.

Build Relationships—Loyalty Drives Long-Term Success

Loyal guests aren’t just repeat visitors; they’re advocates for your brand. I believe that fostering these relationships through personal touches and consistent excellence is the foundation of sustainable success.

Have a profitable week.

✌🏼