Insights & Strategies for Independent Hoteliers.
Today’s Revenue Management Thought - ran for 4 years
Now I publish Monday Revenue Rethink each Monday
5 Revenue Management Mistakes
Costing You Money
Dynamic Pricing Myths
Holding Your Hotel Back
How to Compete with OTAs
Without Losing Margin
The Power of a
Balanced Channel Mix
Today's Revenue Management thought:-
The good old crystal ball……. (part 4)
Hotel revenue forecasting is a crucial aspect of hotel management that involves predicting future revenue and occupancy levels to make informed decisions about pricing, marketing, and operations.
I’ll dive into some of best practices for hotel revenue forecasting:
Data Collection: Collect and maintain accurate historical data on occupancy, room rates, and other relevant metrics. Ensure that data is up-to-date and free from errors.
Market Analysis: Continuously monitor market trends, competitor pricing, and local events that may impact demand. Stay informed about industry benchmarks.
Segmentation: Analyze and segment your customer base to understand their preferences and booking behaviors. This enables targeted marketing and pricing strategies.
Forecast Accuracy: Regularly evaluate the accuracy of your forecasts. Adjust your models and strategies based on actual performance and market changes.
Dynamic Pricing: Implement dynamic pricing strategies that consider demand fluctuations, seasonality, and booking patterns. Use pricing optimization tools to maximize revenue.
Distribution Channels: Diversify your distribution channels (e.g., OTAs, direct bookings, corporate contracts) and allocate inventory strategically.
Cross-Functional Collaboration: Foster collaboration between revenue management, sales, marketing, and operations teams. Ensure that everyone understands and supports revenue goals.
Continuous Learning: Stay updated with the latest revenue management trends and technologies. Attend training programs and conferences to enhance skills.
Scenario Planning: Develop contingency plans for various scenarios, such as economic downturns or unexpected events (e.g., pandemics), to adapt quickly.
Regular Review: Review and adjust your revenue forecasts and strategies regularly. Flexibility is crucial in responding to changing market conditions.
In conclusion, hotel revenue forecasting is a complex but essential process for maximising profitability.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
The good old crystal ball……. (part 3)
Hotel revenue forecasting is a crucial aspect of hotel management that involves predicting future revenue and occupancy levels to make informed decisions about pricing, marketing, and operations.
There are several models and techniques can be used for hotel revenue forecasting:
Time Series Analysis: This model relies on historical data to identify patterns and trends in occupancy and revenue. Techniques like moving averages, exponential smoothing, and ARIMA (AutoRegressive Integrated Moving Average) are commonly used.
Regression Analysis: Regression models help analyze the relationship between various factors (e.g., room rates, seasonality, marketing efforts) and revenue or occupancy. Multiple regression can account for the influence of multiple variables simultaneously.
Market Segmentation: Hotels often segment their market by customer type (e.g., leisure, corporate, group) and forecast revenue for each segment separately. This allows for tailored pricing and marketing strategies.
Forecasting Software: Many hotels use specialized revenue management software that incorporates advanced algorithms and machine learning to forecast revenue and occupancy more accurately.
Booking Pace Analysis: This model tracks the pace at which reservations are made relative to the booking window. It helps in adjusting pricing and inventory allocation as demand trends evolve.
Choose the model that works best for you, more often than not I find the simple models provide the easiest forecast results to explain to others.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
The good old crystal ball……. (part 2)
Hotel revenue forecasting is a crucial aspect of hotel management that involves predicting future revenue and occupancy levels to make informed decisions about pricing, marketing, and operations.
I generally tend to use two types of forecasting to keep things simple:-
Revenue Forecasting: This is the process of estimating future revenue for a hotel based on historical data, market conditions, and other relevant factors. The primary goal is to anticipate demand and optimise pricing strategies to maximise revenue.
Occupancy Forecasting: This focuses on predicting the number of rooms that will be occupied in the future. It is a critical component of revenue forecasting as it directly impacts room revenue.
You can of course choose to dive into other forecasting metrics.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
The good old crystal ball……. (part 1)
Our industry, see’s demand fluctuate significantly due to various factors, and accurate revenue forecasting is essential for optimising profitability and resource allocation.
Forecasting is a complex but essential process for maximising profitability.
By using appropriate models and following best practices, hotels can make informed decisions and adapt to dynamic market conditions effectively. Accurate forecasting empowers hotels to optimise pricing, occupancy, and overall revenue management strategies.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
Is this the truth, the whole truth & nothing but the truth ? ………
Don’t be afraid to question & validate the integrity of numbers being presented to you
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
There are several sources of data that can be analyzed to create context and better understand and predict guest behavior as well as upcoming trends. Predictive analytics can be used to analyze past customer behavior, identify patterns and trends, and then use those insights to inform future decisions. Examples of forward-looking data include customer reviews, purchase histories, website analytics, surveys, and complaints.
Additionally, hotels can use social media monitoring tools to track customer sentiment, identify emerging trends, and understand what their customers are saying about their services.
I also tend to seek inspiration from external data both at micro and marco levels.
Macro data:
Global economic forecasts
Market research reports
Travel industry reports
Consumer confidence index
Micro data:
Local economic and tourism trends
Weather patterns
Social media sentiment
Hotel-specific data as previously mentioned
More often than not, it’s about seeing the big picture and filtering down to the property level.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
The most valuable thing you can make is a mistake – you can’t learn anything from being perfect
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
Up or down….. how’s your day going!
Experiencing a change in service providers can be a daunting task.
Today, I found myself feeling helpless after changing my mobile and WiFi providers, leaving me with no connection to the world.
It reminded me of the importance of uptime as a vital performance metric for any service provider.
We rely heavily on these systems to keep our day going, which is why having a plan of action for when things go wrong is crucial.
Whether it's for half an hour or half a day, being prepared can make all the difference.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
That’s it…… September is gone & we welcome October !
As we enter October, many destinations face a challenging month with shorter days and school breaks.
City properties are particularly affected, but don't let this get you down!
Take a deep dive into your numbers, analyse your competitors, and talk to your corporate clients.
Remember, lowering prices isn't always the answer.
With savvy strategies, these challenges can be overcome.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
“Always ask those thought awakening questions ”………
Have a profitable week !
✌🏼