Insights & Strategies for Independent Hoteliers.
Today’s Revenue Management Thought - ran for 4 years
Now I publish Monday Revenue Rethink each Monday
5 Revenue Management Mistakes
Costing You Money
Dynamic Pricing Myths
Holding Your Hotel Back
How to Compete with OTAs
Without Losing Margin
The Power of a
Balanced Channel Mix
Today's Revenue Management thought:-
"Turn Cancellations & No Shows into Cash: 5 Genius Ways Hotels Can Monetise the Storms and Build Loyalty in the Process!”
As Storms, and other unforeseen events wreak, stranding thousands of travellers, reception desks throughout our industry are often drowning in cancellation requests. This week's 5-part blog will outline thoughts that can help hoteliers handle challenging situations like storms while maintaining revenue and guest relations
Proactive Communication Builds Trust and Revenue: By keeping guests informed ahead of time, you can reduce friction during a crisis and create opportunities for upselling or rebooking.
This approach ensures your hotel stays profitable even in the face of unforeseen disruptions, while also building a reputation for fairness and customer care. What do you think—ready to weather the storm? 🌩️
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
"Turn Cancellations & No Shows into Cash: 5 Genius Ways Hotels Can Monetise the Storms and Build Loyalty in the Process!”
As Storms, and other unforeseen events wreak, stranding thousands of travellers, reception desks throughout our industry are often drowning in cancellation requests. This week's 5-part blog will outline thoughts that can help hoteliers handle challenging situations like storms while maintaining revenue and guest relations
Redirect Guests to Their Travel Insurance: Encourage guests to utilise their travel insurance for cancellations, reducing the financial strain on your hotel while keeping customers informed.
This approach ensures your hotel stays profitable even in the face of unforeseen disruptions, while also building a reputation for fairness and customer care. What do you think—ready to weather the storm? 🌩️
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
"Turn Cancellations & No Shows into Cash: 5 Genius Ways Hotels Can Monetise the Storms and Build Loyalty in the Process!”
As Storms, and other unforeseen events wreak, stranding thousands of travellers, reception desks throughout our industry are often drowning in cancellation requests. This week's 5-part blog will outline thoughts that can help hoteliers handle challenging situations like storms while maintaining revenue and guest relations
Create Future Bookings with Rebooking Discounts: Turn cancellations into future revenue by offering guests a chance to rebook at a special rate within three months, securing new business.
This approach ensures your hotel stays profitable even in the face of unforeseen disruptions, while also building a reputation for fairness and customer care. What do you think—ready to weather the storm? 🌩️
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
"Turn Cancellations & No Shows into Cash: 5 Genius Ways Hotels Can Monetise the Storms and Build Loyalty in the Process!”
As Storms, and other unforeseen events wreak, stranding thousands of travellers, reception desks throughout our industry are often drowning in cancellation requests. This week's 5-part blog will outline thoughts that can help hoteliers handle challenging situations like storms while maintaining revenue and guest relations
Monetise Fixed Costs with Smart Policies: Reinforce your cancellation policies to protect your hotel’s revenue, ensuring that operational costs are covered even when guests don’t show up.
This approach ensures your hotel stays profitable even in the face of unforeseen disruptions, while also building a reputation for fairness and customer care. What do you think—ready to weather the storm? 🌩️
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
Tired of guests demanding freebies? Here’s how to turn those requests into revenue-generating opportunities without sacrificing your bottom line!
5️⃣ Leverage Complimentary Services as Limited-Time Offers – Make freebies a special promotion or “limited time only” incentive, driving urgency and increasing direct bookings without compromising revenue.
💡 Bottom Line: Entitled requests can be transformed into profit opportunities with the right strategy—turn every guest interaction into a chance to maximise your revenue!
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
Tired of guests demanding freebies? Here’s how to turn those requests into revenue-generating opportunities without sacrificing your bottom line!
4️⃣ Implement a “Soft Charge” for Freebies – Introduce a nominal fee for certain “free” perks, like a welcome drink or early check-in, positioning them as a value-added service instead of a giveaway.
💡 Bottom Line: Entitled requests can be transformed into profit opportunities with the right strategy—turn every guest interaction into a chance to maximise your revenue!
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
Tired of guests demanding freebies? Here’s how to turn those requests into revenue-generating opportunities without sacrificing your bottom line!
3️⃣ Upsell with Upgrades – Turn free requests into opportunities to upsell by offering a discounted upgrade to a better room or premium service in exchange for a small fee.
💡 Bottom Line: Entitled requests can be transformed into profit opportunities with the right strategy—turn every guest interaction into a chance to maximise your revenue!
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
Tired of guests demanding freebies? Here’s how to turn those requests into revenue-generating opportunities without sacrificing your bottom line!
2️⃣ Offer Exclusive Loyalty Benefits – Use freebies as incentives for loyal guests—promote loyalty programmes where these perks are earned, not expected.
💡 Bottom Line: Entitled requests can be transformed into profit opportunities with the right strategy—turn every guest interaction into a chance to maximise your revenue!
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
Tired of guests demanding freebies? Here’s how to turn those requests into revenue-generating opportunities without sacrificing your bottom line!
1️⃣ Create Add-On Packages – Instead of saying no, offer premium add-ons (e.g., late check-out, upgraded amenities, spa access) at a discount when bundled with bookings.
💡 Bottom Line: Entitled requests can be transformed into profit opportunities with the right strategy—turn every guest interaction into a chance to maximise your revenue!
Have a profitable week.
✌🏼
Today's Revenue Management thought:-
If you’re not auditing your revenue strategy, you’re leaving money on the table—this week we’ll help you fix it now with these 5 Simple Audit Checks for Your Property’s Revenue Health (one per day)! 🚀
5️⃣ Cancellation & Payment Policies – Are your policies protecting revenue? Analyse cancellation trends and consider if stricter policies or incentives for prepayment could reduce last-minute losses.
Revenue leaks don’t fix themselves—stay sharp, stay proactive, and take control. Audit, adjust, and maximise every opportunity! 🚀 🚀
Have a profitable week.
✌🏼