Insights & Strategies for Independent Hoteliers.
Today’s Revenue Management Thought - published all weekdays
5 Revenue Management Mistakes
Costing You Money
Dynamic Pricing Myths
Holding Your Hotel Back
How to Compete with OTAs
Without Losing Margin
The Power of a
Balanced Channel Mix
Today's Revenue Management thought:-
As we navigate through an ever changing landscape, it becomes increasingly evident that regularly reviewing performance metrics is paramount. This week’s 4 part we dive into the importance of continuous metric evaluation in optimising revenue strategies and staying ahead in today's competitive market.
Part 1: Continuous Improvement
Regularly reviewing performance metrics is crucial for continuous improvement. By analysing key metrics such as customer satisfaction scores, revenue per available room (RevPAR), and average bill size, you can identify areas for enhancement. Whether it's streamlining operations, refining service standards, or adjusting pricing strategies, ongoing review allows for proactive adjustments to maximise performance and maintain competitiveness.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
It’s Friday - time to contemplate.
With numerous distribution options available, exercise caution in your selection process and ensure alignment with a defined objective.
Keep it simple !
Have a profitable 2024 !
✌🏼
Today's Revenue Management thought:-
This week 4 part focuses on Distribution and why diversifying your hotels distribution, both on & off line isn't just about risk management; it's about seizing opportunities across a broader spectrum for sustainable growth.
Enhancing Innovation: Diversifying hotel distribution encourages innovation in marketing and sales strategies.
Each channel may require tailored approaches to succeed, whether it's optimising online listings, implementing loyalty programs for direct bookings, or developing partnerships with tour operators.
By exploring diverse distribution options, hotels foster a culture of innovation and adaptability, staying ahead of competitors and meeting the evolving needs of travellers. This innovation not only drives sustainable growth but also enhances the overall guest experience, reinforcing the hotel's reputation and attracting repeat business.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
This week 4 part focuses on Distribution and why diversifying your hotels distribution, both on & off line isn't just about risk management; it's about seizing opportunities across a broader spectrum for sustainable growth.
Leveraging Strengths: Different distribution channels play to different strengths of a hotel.
Online platforms may capitalise on digital marketing and SEO strategies, while direct bookings leverage brand loyalty and personalised customer service.
By diversifying distribution both online and offline, hotels can leverage their unique strengths across various channels, optimizing each for maximum visibility and revenue generation. This approach ensures that hotels can effectively compete in different market segments and environments.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
This week 4 part focuses on Distribution and why diversifying your hotels distribution, both on & off line isn't just about risk management; it's about seizing opportunities across a broader spectrum for sustainable growth.
Accessing New Markets: Expanding distribution channels allows hotels to reach new markets and demographics.
Each channel may attract different types of travellers with varying preferences and booking behaviours.
By diversifying distribution, hotels can tap into previously untapped markets, whether it's targeting specific geographical regions, niche traveler segments, or business versus leisure travellers. This diversification opens up opportunities for sustained growth by widening the customer base and capturing new segments of travellers.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
This week 4 part focuses on Distribution and why diversifying your hotels distribution, both on & off line isn't just about risk management; it's about seizing opportunities across a broader spectrum for sustainable growth.
Risk Mitigation: Diversifying hotel distribution mitigates the risk associated with relying solely on a single booking channel or platform.
Depending solely on one platform increases vulnerability to factors like changes in algorithms, commission rates, or unforeseen disruptions.
By spreading distribution across multiple online channels and offline avenues like direct bookings and partnerships with travel agencies, hotels can reduce this risk and ensure a steadier stream of bookings even if one channel experiences a downturn.
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
It’s Friday - time to contemplate.
.... but do we truly know what is coming in, in the first place.
Keep it simple !
Have a profitable 2024 !
✌🏼
Today's Revenue Management thought:-
Diving deep into your data… , this week, I will initiate discussions on diverse facets highlighting the significance of data in the hospitality industry. While the adage "garbage in = garbage out" is familiar, it prompts reflection on whether we genuinely comprehend the nature of the data entering our systems in the first instance.
OTA's Advantage in Using Data:
Online travel agencies (OTA's) often excel in leveraging data to win market share due to their sophisticated algorithms and vast customer databases.
OTA's collect extensive data on traveler preferences, search behaviour, and booking patterns.
They use advanced analytics to segment customers, personalise recommendations, and optimise pricing strategies in real-time.
Additionally, OTA's invest heavily in digital marketing and user experience optimisation based on data insights, enhancing their competitiveness in attracting and retaining customers.
By continuously analysing data and adapting their strategies, OTA's can effectively target potential guests, maximise conversion rates, and maintain a strong presence in the highly competitive hospitality industry.
Keep it structured !
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
Diving deep into your data… , this week, I will initiate discussions on diverse facets highlighting the significance of data in the hospitality industry. While the adage "garbage in = garbage out" is familiar, it prompts reflection on whether we genuinely comprehend the nature of the data entering our systems in the first instance.
Accessing & Reporting Data: Accessing and reporting data efficiently is crucial for informed decision-making in hospitality.
Property management systems (PMS) and customer relationship management (CRM) software facilitate access to real-time data for hotel staff.
These systems generate reports on key performance indicators (KPIs) such as occupancy rates, revenue per available room (RevPAR), and average daily rate (ADR).
Analytical tools and dashboards allow hotel managers to visualise and interpret data, identify trends, and make data-driven decisions to enhance operational efficiency and guest satisfaction.
Keep it structured !
Have a profitable week !
✌🏼
Today's Revenue Management thought:-
Diving deep into your data… , this week, I will initiate discussions on diverse facets highlighting the significance of data in the hospitality industry. While the adage "garbage in = garbage out" is familiar, it prompts reflection on whether we genuinely comprehend the nature of the data entering our systems in the first instance.
Data Structure:
The structure of hospitality data typically includes information about rates, customer segments, nationality, age demographics, accounting details, and room types. This is detrimental in establishing the validity of what you will be analysing in the future.
Rates data helps hotels optimise pricing strategies based on demand fluctuations and market trends.
Customer segmentation allows hotels to target specific demographics with personalised marketing campaigns.
Nationality and age demographics provide insights into the hotel's international appeal and guest demographics.
Accounting data enables financial analysis and budget planning, while room type data helps manage inventory and optimise room allocations.
Keep it structured !
Have a profitable week !
✌🏼