Today's Revenue Management thought:-
Diving deep into your data… , this week, I will initiate discussions on diverse facets highlighting the significance of data in the hospitality industry. While the adage "garbage in = garbage out" is familiar, it prompts reflection on whether we genuinely comprehend the nature of the data entering our systems in the first instance.
Accessing & Reporting Data: Accessing and reporting data efficiently is crucial for informed decision-making in hospitality.
Property management systems (PMS) and customer relationship management (CRM) software facilitate access to real-time data for hotel staff.
These systems generate reports on key performance indicators (KPIs) such as occupancy rates, revenue per available room (RevPAR), and average daily rate (ADR).
Analytical tools and dashboards allow hotel managers to visualise and interpret data, identify trends, and make data-driven decisions to enhance operational efficiency and guest satisfaction.
Keep it structured !
Have a profitable week !
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