Today's Revenue Management thought:-

A Balancing Act: Human Touch in Automated Hospitality

Education in hospitality must strike a delicate balance between technology and the human touch.

Training programs should emphasise the symbiotic relationship between automation and personalised service.

Professionals need to learn to leverage technology to elevate, not replace, the human element, ensuring that as the industry evolves, hospitality retains its essence of warmth and genuine care.

Have a profitable week !

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