Today's Revenue Management thought:-
Unfortunate oversights…… 😔
Having procedures in place to follow up on your group reservations are of utmost importance. Without these procedures you can end up in situations which are rather unfortunate.
Automation of your follow up procedures can and will entail that you are not caught with your pants down, and all of a sudden have to find a method to sell 50+% of your capacity with 3 days notice…… yes this happened for a client of mine this week.
Luckily this business will come through at a later date.
Have a profitable week !
✌🏼