Today's Revenue Management thought:-
Using Guest Feedback in Revenue Management.
It is important for hotels to understand what guests value in order to offer better services, improve ranking and visibility, drive bookings, and thus increase profits.
Evaluate your hotel’s online reputation in different online review portals.
Analyze your hotel’s online reputation on your main market segments.
Establish and improve your hotel’s responsiveness to reviews.
Encourage guest feedback on all booking portals.
Verified reviews increase conversion rates.
Have a profitable week.
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