Insights & Strategies for Independent Hoteliers.

Today’s Revenue Management Thought - published all weekdays

5 Revenue Management Mistakes

Costing You Money

Dynamic Pricing Myths

Holding Your Hotel Back

How to Compete with OTAs

Without Losing Margin

The Power of a

Balanced Channel Mix

Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Pricing Discipline vs. Selling Out Early

Selling out too early, particularly at lower rates, is a clear indicator of missed yield opportunity.

By not holding inventory for higher-value guests or dynamic last-minute demand, hotels undermine their average daily rate (ADR) potential. Maximising profit requires more than filling rooms — it requires commercial discipline and strategic foresight.

🔍 Solution Teaser: Smart rate pacing and demand modelling protect your ADR while capturing late-stage demand.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The Importance of Strategic Overbooking

Cancellations and no-shows are predictable patterns in hotel operations. Choosing not to overbook — especially on key dates — is effectively accepting guaranteed loss.

In my experience, high-performing properties integrate controlled overbooking strategies based on historical data and risk tolerance. This approach protects top-line performance, not just occupancy metrics.

🔍 Solution Teaser: Forecast-informed overbooking models can preserve your revenue targets while managing risk professionally.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

The Hidden Cost of Selling Out

A sold-out hotel without any upsell activity, premium inventory differentiation, or ancillary spend is not operating at its full commercial potential.

A lack of availability for late bookers, higher-paying segments, or value-added services means missed opportunities. Total occupancy should never be the sole objective — total revenue performance should be.

🔍 Solution Teaser: Enhancing product segmentation and upsell pathways increases revenue per guest, not just per room.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Full Occupancy ≠ Full Revenue

Within operational and commercial hotel teams, there’s often a shared sense of achievement when the hotel reaches 100% occupancy. It’s easy to assume this reflects optimal performance.

But from a revenue management perspective, that assumption is flawed.

Selling out completely may indicate pricing was too low and that revenue potential wasn’t fully captured — particularly on high-demand dates.

🔍 Solution Teaser: Strategic pacing and pricing adjustments can help you avoid underselling high-value nights.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Stop Reacting. Start Leading.

When predictive forecasting really works — when your data is clean, your segmentation is clear, and your team is aligned — something powerful happens.

You stop reacting to market changes.

You start anticipating them.

You move from firefighting to leading.
From price matching to price setting.
From relying on trends… to setting them.

And in my view, that’s the real game-changer.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Trust the System, or It Won’t Work

I’ve seen it time and again:
An RMS is installed… and then overridden daily by a team that doesn’t fully trust it.

Here’s the thing — if you don’t trust your forecasting system, it won’t work.
And worse: your team will never fully adopt it.

Trust comes from two things:

  1. Clean, reliable data

  2. A culture that empowers people to question and learn from the system — not fight it

Get those right, and tech becomes a partner. Not a threat.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Vague Segmentation Blurs Demand Signals

If your segmentation is too broad — like “Leisure” or “Corporate” — you’re flying blind.

You won’t see when family bookings start accelerating, or when short-stay business demand slows down.

Precise segmentation isn’t optional anymore.
It’s your lens into demand — and without it, you’re looking at the market through foggy glass.

Clean it up, and the signals become clear.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Messy Data = Messy Forecast

The single biggest issue I see in underperforming forecasts?
Bad data.

If your PMS is cluttered with test rates, duplicated segments, and incorrect pickup logs — don’t expect your forecast to make sense.

Garbage in. Garbage out.

Fixing your data doesn’t sound sexy. But in my opinion, it’s the most strategic move a hotel can make today to unlock real forecasting accuracy — and smarter pricing decisions.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

It’s Not Just Tech – It’s Discipline

In my experience, predictive forecasting isn’t just about technology. It’s about discipline.

There’s a growing belief that plugging in an RMS will solve all pricing challenges.
But automation without structure is just chaos, faster.

Discipline means:
• Auditing your data inputs regularly
• Respecting the rules of segmentation
• Not letting “gut feeling” override the system without reason

Predictive tools are powerful — but they only work when we play our part.

Have a profitable week.

✌🏼

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Nikolas Hall Nikolas Hall

Today's Revenue Management thought:-

Make Peace with the Mess

You won’t always have full data.
Your team won’t always align.
And you won’t always get it right.

But real-world leaders — the ones who truly drive results — don’t wait for perfect conditions.
They know the game is messy.
They stay clear-headed, take action, and adjust with purpose.

In my experience, that’s the difference between managing a hotel…
And building one that thrives.

Have a profitable week.

✌🏼

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